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THE REDWOODS CARING FOUNDATION
PRIVACY POLICY – ONLINE 

The Redwoods Caring Foundation (Redwoods) is a registered charity (SC013566) and limited company (125367).

We fully respect your right to privacy and this document sets out details of our privacy practices and what we do to maintain your right to privacy.

This notice forms part of our website terms and conditions (website terms). By accepting our Website Terms or by visiting www.redwoods.org.uk (the website) you are accepting and consenting to the practices described in this Privacy Policy.

What information do we collect from you?

Through your use of our website we may collect the following information from you:
Information that you submit by filling in forms on our site;Information that you give us when making an enquiry about one of our services.
This may include your name, address, phone number, email address.

How will we store and use your information?

Any information collected through an enquiry you make will only be used for the purposes of responding to that enquiry, and will only be stored while that enquiry is active. Subsequently your details will be deleted/destroyed in a confidential manner.

Cookies 

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer, which is sent back to us at a later time. These are called ‘cookies’. These cookies are listed below.

Cookie name
AWSELB

Cookie Category
Strictly Necessary

Cookie Qualities
Third party: everyclick.com

Cookie sets for 1 hour

This cookie is associated with the Amazon Web Services Elastic Load Balancing functionality for routing client request on the server.

 

Cookie name
__utma

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for 2 years

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie distinguishes between users and sessions and is used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics.

 

Cookie name
__utmb

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for 1 hour

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor.

 

Cookie name
__utmc

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for the session only

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance.

 

Cookie name
__utmt

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for 10 minutes

This cookie is set by Google Analytics  to throttle the request rate for the service – limiting the collection of data on high traffic sites. It expires after 10 minutes

 

Cookie name
__utmv

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for 10 minutes

This is a cookie set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. The cookie is updated every time data is sent to Google Analytics.

 

Cookie name
__utmz

Cookie Category
Performance

Cookie Qualities
Third party: Google Analytics

Cookie sets for 6 months

This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site – so Google Analytics can tell site owners where visitors came from when arriving on the site. It is updated every time data is sent to Google Analytics.

 

Cookie name
wordfence_verifiedHuman

Cookie Category
Performance

Cookie Qualities
Third party: WordPress plug-ins

Cookie sets for 24 hours

This cookie is used to make sure that the message form on our contact page is completed by a human.

 

Cookie name
w
p-chgfontsize and wp-chgfontsize-units

Cookie Category
Performance

Cookie Qualities
Third party: WordPress plug-ins

Cookies set for 30 hours

These cookies are part of the text-size plug-in on our website

To learn more about cookies, you may wish to visit: www.allaboutcookies.orgwww.youronlinechoices.eu or www.google.com/policies/technologies/cookies/

If you follow any links from this website to an external website, please remember to check the cookies/privacy policy pertaining to that website.

Who will access your information?

Administrative and management staff will access your information in order to respond to your enquiry.
Redwoods will never pass on your information to any third party.

If you follow an external link from our website, Redwoods takes no responsibility for their content or how they may use your information.

Further information

If you would like further information about any aspect of data protection in Redwoods, please contact the central office at Kirk Farm House, 6 Lasswade Road, Edinburgh EH16 6RZ or at office@redwoods.org.uk.

You may ask for a copy of our Privacy Policy at any time, noting that this policy covers information collected through our website. Separate policies exist for information collected from our staff and from people we support.

You have the right to find out what information we hold about you – you can formally request this: by writing to the address above; or emailing office@redwoods.org.uk. Redwoods reserves the right to make a charge to cover the administration of this.

Further information about data protection and your rights can be found at www.ico.gov.uk.

Redwoods Caring Foundation © 2018
Company Number 125367 Charity Number SC013566
Cookies & Privacy Policy